Information on the Processing of Personal Data

Introduction

The processing and protection of our customers’ personal data is of particular importance to Safewheels rental. To this end, we take appropriate measures to protect the personal data we process from loss, alteration, leakage, unlawful transmission or otherwise unlawful processing and to ensure that your personal data is always processed in accordance with the instructions and regulations of the Data Protection Authority.

This policy sets out the following:

Your personal data that we collect and process because of your relationship with us as a customer and through your use of our website, mobile apps and online services.

• Where we get the data from
• What we do with this data
• How we store the data
• Who we transfer/disclose this data to
• How we deal with your data protection rights
• How we comply with data protection rules

What is GDPR?

The GDPR is the General Data Protection Regulation GDPR. It aims to provide EU citizens with a single, harmonised approach to privacy in the European Union.

Data Controller and Data Protection Officer.

Responsible for the processing of all your personal data collected from our website and used for the purposes of carrying out its business activities (General Data Protection Regulation) as applicable is the company under the name “KOURZI E. – RAPTI D. OE.” and with the distinctive title “Safewheels”, with its registered office in Kos, Central address Karias Psalidi, 85300 Kos, with contact telephone +30 2242020480 and email: safewheelskos@gmail.com

What categories of personal data do we process?

The personal data we process is the personal data that is strictly necessary, necessary and appropriate to achieve our purposes.

In particular, we may collect the following categories of data:

1. Name, home address, email address, telephone number, passport number and details, passport number and details of other recognised identity documents, credit/debit card details or other means of payment, driving licence details.
2. Information you provide us with about your travel preferences and those of your travel companions.
3. Information about your use of the website.
4. Contact data (postal address (E-mail), landline or mobile phone number, etc.)
5. Location, including the real-time geographic location of your computer or device via GPS, Bluetooth, and IP address, obtained from users, in case you use location-based features and enable location services settings on your device and computer.
6. We process your personal data (name, address, driving licence, etc.) in the context of our compliance with legal obligations, in particular obligations arising from tax legislation
7. We may process your personal data for the following reasons:
   – To protect your life or the lives of others (e.g. in the event of an emergency); – Because of our legitimate interests in operating as a car and moped rental company.

Statement

By giving your consent, you declare that you are over 16 years of age. If you are under 16 years of age, you may use our website only with the participation and consent of a parent or guardian.

Security of your personal data

We follow strict security procedures when storing and disclosing your personal data and to protect it from accidental loss, destruction or damage. The data you provide to us is protected by SSL (Secure Socket Layer) technology. SSL technology is the industry’s primary method of encrypting personal and credit card information to ensure its secure transmission over the Internet. Your data may be disclosed to reputable third parties for the purposes set out in this Privacy Policy.

Sharing your Personal Data

We may share your personal data if required by law, with competent judicial, prosecutorial, police, supervisory, regulatory authorities or in the context of judicial or extrajudicial actions of a procedural nature, law enforcement bodies, government authorities and other third parties for the purpose of complying with our relevant legal obligations, such as for the purpose of preventing or detecting criminal acts, providing customer account information, etc.
2. Trusted Global Distribution System (GDS) agents through which you book a vehicle
3. Reliable service providers we work with, such as travel agents, hotels, call centre, who provide support to our customers, cloud service providers.
4. Credit and debit card companies, who facilitate your payments to us and fraud monitoring, who may need information about your payment and booking method to make payments or ensure the security of your payment transaction.
5. Legal and other professional advisors, courts and law enforcement agencies in order to exercise our legal rights arising from our contract with you.

6. To trusted partners (identified on our website) who provide travel-related products and services on our website: If you choose to purchase products or services offered on our site by third parties, you may become a customer of both Safewheels and those third parties. We are not responsible for the use of your personal data by third parties when their use is permitted for their own purposes. For more information, please consult their privacy policies.

7. Social networks: Through our website and app, or prior to your visit to our website and app, you may access third party social networks. When you are registered with your social media account, we will receive the personal data you choose to share with us through these social media in accordance with their privacy settings in order to improve and personalize your use of our website or app. We may use social media links on our website or app. This will result in your information being shared with your social media provider and potentially being presented on your social media profile and accessible to others in your network. Consult the privacy statement of these third-party social media providers to learn more about these practices.

Links to other websites.

Our website may contain links to foreign websites. The company is not responsible for the privacy practices or content of other websites. Accordingly, we recommend that you carefully read the privacy statements posted on the website of the relevant foreign website.

Information about the Cookies Policy

The website uses cookies so that we can improve the services we offer you and provide you with certain features that you may find useful. This may include our advertising partner cookies that are placed on your computer when you visit our website. Visit our advertising partner websites for information about their privacy and cookie policies.

What are Cookies?

“Cookies” are small files with information that a website stores on a user’s computer (usually in the web browser such as Chrome, Opera, Mozilla Firefox, Edge, etc), so that each time the user logs on to the website, the latter retrieves this information and offers the user relevant services. A typical example of such information is the user’s preferences on a website, as indicated by the choices the user makes on that website (e.g. selecting specific “buttons”, searches, advertisements, etc.). For more information about cookies, please visit: http://www.allaboutcookies.org.

Storage period

The time period for data storage is decided on the basis of the following specific criteria depending on the case:
Where processing is imposed as an obligation by provisions of the applicable legal framework, your personal data will be stored for as long as necessary.

What are your rights in relation to your personal data?

Any natural person whose data is processed by Safewheels rental has the following rights: In certain circumstances and by law, you have the right to be informed whether we hold personal data about you and, if so, what that data is and why we hold or use it.
If so, and if so, we have the right of access:
To request access to your personal data (known as a “data subject access request”). This enables you to obtain a copy of the personal data we hold about you and to check that we are processing it lawfully.

Right of rectification:

You have the right to request, the correction or modification of your personal data.

Right to erasure:

You have the right to request the erasure of your personal data when there is no reason for us to continue to process it. In all other cases (such as, but not limited to, where there is a contract, an obligation to process personal data imposed by law, public interest), this right is subject to specific restrictions or does not exist as the case may be. We may need to ask you for specific information to enable us to confirm your identity and to ensure your right to access your data (or to exercise any of your other rights). This is another important security measure to ensure that personal data is not disclosed to any person who is not entitled to receive it.

Right to restrict processing:

You have the right to request the restriction of the processing of your personal data. This allows you to ask us to stop processing your personal data, for example, if you want to ascertain its accuracy or the reason for processing it.

Right to receive data:

You have the right to receive your personal data free of charge. This right exists for the data you have provided us with and is processed by automated means on the basis of your consent to the vehicle rental.

Right of withdrawal of consent:

Finally, Safewheels rental informs you that where processing is based on your consent, you have the right to withdraw it. Where you have given your consent to the collection, processing and transfer of your personal data for a specific purpose, you have the right to withdraw your consent for that processing at any time. Once we receive notice that you have withdrawn your consent, we will stop processing your information for the purpose or purposes for which you originally agreed, unless we have another legal basis to do so lawfully.

To exercise any of the above rights you can contact us by email at: safewheels@gmail.com.

Right of termination

In any case where you believe that we have not adequately satisfied your request and your personal data protection is in any way affected, you may submit a complaint via a dedicated portal to the Personal Data Protection Authority. Instructions for filing a complaint can be found on the website of the above Authority.

Limitation of Liability

In no event shall we be liable for direct or indirect damages or monetary damages for moral damages or losses of any kind and from any cause whatsoever, arising from accessing or using this Website. As well as we are not liable for personal injury or death caused by negligence or misrepresentation.

Changes to the Privacy Policy

The Privacy Policy may change from time to time, in which case the data protection information will be updated immediately. Our website will always have the latest version of this data protection information on our website so that you can keep up to date with it.